Reference

mapan777 Privacy Policy for Your Account

Our Privacy Policy explains what we collect when you open a mapan777 account, how DANA, OVO, GoPay and QRIS records are used, and how you can ask about…

Account dataWallet recordsCookie choicesAccess requests
mapan777 mapan777 Privacy Policy for Your Account
CONTACT PATHS

Ask About Privacy Through Support

Privacy questions should follow the same account path you use when a wallet status or login check needs attention.

Account requests Use account support to ask which personal details we hold, why a phone check appears, or how to correct a name, email address or phone number linked to your profile.
Wallet records For DANA, OVO, GoPay or QRIS privacy questions, provide the transaction reference and date. We can check the payment record without requesting your wallet PIN or full banking password.
Access concerns If an unfamiliar device appears in your sign-in history, contact support from the verified account path. We can discuss the access record and guide the next account-security step.
DATA PRACTICES

Explore How We Handle Your Data

We keep the Privacy Policy practical by linking each data use to an account action you can recognise.

Account details

We use your submitted contact details to create and maintain the account, send account notices and connect your support request to the correct profile. You can ask us to correct eligible details.

Device signals

A phone or desktop session may create technical records such as browser type, device identifiers and sign-in time. These signals help us spot unusual access without collecting your private device content.

Cookie controls

Cookies can keep a session active, remember selected settings and help us understand whether a page loads correctly. You can adjust cookie settings in your browser, though some account steps may then require another sign-in.

Payment matching

When you use QRIS, DANA, OVO, GoPay, BCA, BRI, Mandiri or BNI transfer routes, we retain matching references and status details needed to identify the account transaction.

Security checks

Phone verification, sign-in records and account checks help us protect access. Before a withdrawal-related request is completed, we may compare account details and transaction history for security.

Retention requests

We retain records only for operational, security, dispute or legal purposes. Ask support about a specific record, request correction or deletion where eligible, or ask why retention still applies.

Browse Answers About Privacy Policy

These Privacy Policy answers address the searches we hear most often before an account is opened. They cover account records, Indonesian wallet references, cookies, access requests and the support route for questions. If your situation is not listed, send the request from the verified account path so we can check the relevant record.

The Privacy Policy covers account details, phone verification, sign-in and device records, cookies, support messages, payment references and retention. It also explains how to request access, correction or eligible removal.

Yes. The Privacy Policy covers transaction references and status details connected with DANA, OVO, GoPay and QRIS. It may also cover bank transfer or virtual account references used to match your account.

Contact support through the verified account path and state that you want an account-data request. Include your linked phone or email, but do not send a password, wallet PIN or complete banking credentials.

You can ask us to correct eligible account details such as your name, email address or phone number. We may confirm account ownership through the existing phone-verification step before making a change.

Cookies may keep your mobile session active, remember settings and show whether pages load correctly. Browser controls can restrict them, but restricted cookies may require repeated sign-in during account access.

Retention depends on the record and whether it is needed for security, dispute handling, account support or legal duties. Ask support about a specific record and we will explain the applicable retention reason.

Access to services and certain data requests depends on local law. Where local law permits, we explain the available rights and process your request after confirming the account details involved.