Open the Policy Before Account Access
This Privacy Policy covers data connected with your account, including contact details, phone verification results, sign-in records, device details, support messages and activity needed to show your account correctly. Payment records may identify a DANA, OVO, GoPay or QRIS transaction, while bank transfer and virtual account
-
1
references help us match a cashier event to your account without treating wallet details as public. We use these records to process requests, check unusual access, answer support questions and meet applicable legal duties. Access depends on local law, and some services may not be available
-
2
in every Indonesian location. You can ask us to explain, correct or remove eligible data through the support paths below. We may retain selected records when required for security, dispute handling or legal duties, then remove them according to our retention process.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.